Vistra鈥檚 Dynegy retail brand ranked first in overall excellence, price competitiveness, and ease of doing business, as part of Energy Research Consulting Group鈥檚 (ERCG) national aggregator, broker, and consultant (ABC) survey-based study.
Dynegy retail brand ranked first in overall excellence, price competitiveness, and ease of doing business, as part of Energy Research Consulting Group鈥檚 (ERCG) national aggregator, broker, and consultant (ABC) survey-based study. Dynegy鈥檚 performance in the ERCG study marks the first time a single supplier claimed all three top excellence awards, the highest honor based on the data generated from more than 160 participating firms. Dynegy powers homes and businesses throughout the Northeast, Mid-Atlantic, and Midwest.
Additionally, Vistra鈥檚 flagship retail brand, TXU Energy, made a strong showing in the ABC study, winning an excellence award for price competitiveness. The survey also showed that TXU Energy, which is the #1 choice for electricity in Texas, provided leading operational experience to ABCs in the categories of account manager, customer experience, and pass-through charges.
鈥淵ear after year, TXU Energy and Dynegy continue to perform and set industry standards in our annual study,鈥� said Young Kim, principal at ERCG. 鈥淒ynegy鈥檚 elusive ERCG 鈥渢riple crown鈥� is the first in our study鈥檚 history 鈥� an unprecedented achievement that not only shows that Dynegy has an exceptional ABC support system in place, but underscores Vistra鈥檚 strong commitment to providing satisfaction to broker partners and customers.鈥�
Since 2014, ERCG has conducted an annual study on the ABC market. In the 2020 study, 160 ABC firms responded, representing an estimated 76% of sales volume conducted through third party intermediaries. TXU Energy and Dynegy are ranked among 42 total supplier brands in the 2020 study.